Essential Duties and Responsibilities:
- Manage all day-to day fridges operations within budgeted guidelines and to the highest standards
- Ensure a service plan for the existing fridges/coolers in details for a maximum of twice a year
- Ensure a service plan for new fridges/coolers(twice/year)
- Identify staff needs and respond proactively to all their concerns
- Assure an appropriate training plan for the technician’s theory and practical especially regarding safety and health matters
- Develop a clear process how to train by ensuring health and safety for personnel
- Be responsible for history of fridges maintenance and keep records and follow up periodically
- Is responsible for all the dates related to fridges (identify/repairs/maintenance/locate/etc.…)
- Work on ensuring an ERP system for tracking purpose
- Perform routine and random visits to the field. Supervise, report and suggest for amelioration
- Make analysis for the team (competencies/ reliability/belonging etc.…) and help for their progress when needed.
- Control fridge’s misuse, inform and report about any discrepancies
- Develop management operations for spare parts and keep records and track for each repair with related and respective actions and expenses.
- Ensure an appropriate route plan to accomplish his mission and the mission required
- Develop a procedure for fridges based on guidelines (rules and regulations) how to handle condition and maintenance
- Report weekly and monthly with appropriate statistics when needed about the flow of operation related to the field of the fridges/coolers
- Advise on new technologies and updates he is aware, or he face in the market
- Always needs to be fair and firm by applying his technical skills in a leadership concept towards the technicians
- Performs any other tasks as per management request.
Education and/or Work Experience Requirements:
- A minimum of a Bachelor’s degree in an Engineering field or related discipline
- A minimum 2+ year experience in field of refrigeration service
- Must know two-wheeler driving
- Ability to drive and deliver set results
- Ability to think at a strategic level
- Ability to be customer focused
- Ability to take initiative
- Communication & interpersonal skills
Key Requirements:
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
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